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Component content management system

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Component content management system

A component content management system (CCMS) is a content management system that manages content at a granular level (component) rather than at the document level. Each component represents a single topic, concept or asset (for example an image, table, product description, a procedure).

The CCMS must be able to track "not only versions of topics and graphics but relationships among topics, graphics, maps, publications, and deliverables." [1]

Components can be as large as a chapter or as small as a definition or even a word. Components in multiple content assemblies (content types) can be viewed as components or as traditional documents.

Although modular documentation is not necessarily XML-based, it is usually the case. Standards include:

Challenges for the technical writers include topic-based authoring, that is shifting from writing book-shaped, linear documentation to writing modular, structured and reusable content component.

Each component is only stored one time in the content management system, providing a single, trusted source of content. These components are then reused (rather than copied and pasted) within a document or across multiple documents. This ensures that content is consistent across the entire documentation set.[2]

Each component has its own lifecycle (owner, version, approval, use) and can be tracked individually or as part of an assembly. Component content management (CCM) is typically used for multi-channel customer-facing content (marketing, usage, learning, support). CCM can be a separate system or be a functionality of another content management system type (for example, enterprise content management or web content management).

Benefits

Benefits of managing contents at components level:

  1. Greater consistency and accuracy.
  2. Reduced maintenance costs.
  3. Reduced delivery costs.
  4. Reduced translation costs.[3]

Benefits of using a component content management system:

  • Version and control over the documents and the contents - reused or not.
  • Check impacts on reused content changes.
  • Improved collaboration and automation with workflows.
  • Manage documentation releases.
  • Ease of links and content maintenance.
  • Further reduce translation costs.
  • Higher collaboration.
  • Improved modularity.
  • Integration with editors.

Notes

  1. ^ Howard Schwartz. "Why CCM is not a CMS: Or Why You Shouldn't Confuse a Whale and a Fish". The Center for Information-Development Management.
  2. ^ "Crash Course for Content Management: What is content management?". Vasont Systems.
  3. ^ Ann Rockley and Steve Manning. "Component content management: Overlooked by analysts; required by technical publications departments". The Rockley Group Inc.

Sources

External links

  • DITA Best Practices: A Roadmap to Writing, Editing, and Architecting in DITA. Laura Bellamy, Michelle Carey, Jenifer Schlotfeldt. ISBN 0132480522 IBM Press (30 September 2011)
  • DITA For Practitioners. Eliot Kimber.
  • Introduction to DITA, 2nd Edition. JoAnn Hackos. ISBN 0977863433 Comtech Services, Inc (2011)
  • DITA 101. Ann Rockley, Steve Manning, Charles Cooper. ISBN 0557072913 Lulu.com (3 July 2009)
  • DITA Style Guide. [1]. Tony Self. ISBN 982811810 Scriptorium Publishing Services, Incorporated (24 February 2011)
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