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Kelowna Regional Transit System

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Kelowna Regional Transit System

Kelowna Regional Transit System
8 University bus at Orchard Park Bus Exchange
Headquarters 1494 Hardy Street
Locale Kelowna, BC
Service area Central Okanagan
Service type bus service, paratransit
Alliance BC Transit
Operator FirstCanada[1]
Website Kelowna Regional Transit System

Kelowna Regional Transit System is operated by FirstCanada, providing public bus transportation services in part of the central Okanagan Valley of British Columbia, Canada.[2] Funding for the transit system is shared between the City of Kelowna, Central Okanagan Regional District, District of Lake Country, District of West Kelowna, Westbank First Nation and BC Transit,[2] while the planning and routing decisions are primarily made by Kelowna City Council.[3] BC Transit contracts out most of its bus services to FirstCanada ULC. Kelowna Regional Transit was one of the first public transit systems in Canada to have double-decker buses, and the first in Canada to have hybrid buses on regular routes.[4] The hybrid buses have since been relocated to Victoria.


Bus routes

There are 26 regularly scheduled routes and a BRT service called RapidBus, connecting between Downtown Queensway Exchange and UBC Okanagan Exchange.[5] Also, there is one route operated by Vernon Regional Transit within Kelowna Regional Transit's operational area.

No. Name Area Description Notes
1 Lakeshore
Kelowna Downtown Queensway, Pandosy, Okanagan College, Lakeshore → Lequime → Mission Rec Centre (H2O)
2 North End Shuttle Kelowna Downtown Queensway → Ellis → Cambridge → Richter → Downtown Queensway
3 Dilworth Mt. Kelowna Orchard Park → Dilworth → Summit → High → Glenmore → Yates → Summit → Orchard Park Conventional bus route (sometimes combined with the 7 Glenmore.
4 Express
Kelowna Mission Town Centre, K.L.O., Benvoulin, Orchard Park, UBC Okanagan Weekday rush hours, September to April only
6 Glenmore to UBCO
Kelowna Downtown Queensway, Cawston, Graham, Clement, Clifton, High, Glenmore, Cross, Snowsell, Union, Valley, Sexsmith, Adams, Edwards, Highway 97, UBC Okanagan Weekday rush hours only, September to April only
7 Glenmore
Downtown/Orchard Park
Kelowna Downtown Queensway, Cawston, Graham, Clement, Clifton, High, Glenmore, Orchard Park
8 University
Kelowna Okanagan College, Springfield, Orchard Park, Baron, Highway 33, Rutland, UBC Okanagan
9 Shopper Shuttle
Kelowna Downtown Queensway, Parkinson, Orchard Park → Baron → Banks → Enterprise → Orchard Park
10 North Rutland
Kelowna Downtown Queensway, Bernard, Orchard Park, Enterprise, Highway 33, Rutland, Fitzpatrick
11 Rutland
Kelowna Downtown Queensway, Orchard Park, Springfield, Hollywood, McCurdy
12 McCulloch
Kelowna Mission Town Centre, K.L.O., McCulloch Limited service to Orchard Park Mall (Exchange)
13 Quail Ridge Kelowna UBC Okanagan → Quail Run at Brindisi → Country Club → UBC Okanagan Weekdays, mornings and afternoons only
14 Black Mountain
Rutland/Black Mountain
Kelowna Rutland, Highway 33, Loseth, Black Mountain Drive, Large Community Shuttle Route
15 Crawford Kelowna Mission Rec. Exchange → Dehart → Crawford → Parkridge → Dehart → Mission Rec. Exchange
16 Kettle Valley Mission Mission Rec. Exchange → Chute Lake → Quilchena → Chute Lake → Mission Rec. Exchange
17 Kettle Valley Mission Mission Rec. Exchange, Gordon, Raymer, Arbor View, Kildeer and Lefevere
20 Lakeview
West Kelowna Stevens Exchange, Boucherie, Westbank Exchange AM/PM commuter direct service to downtown Kelowna (Queensway Exchange)
21 Glenrosa
West Kelowna Westbank Exchange, Glenrosa, Webber, Blue Jay
22 Peachland Peachland Westbank Exchange, Highway 97, Beach, Princeton, Pine Hills
23 Lake Country Lake Country UBC Okanagan, (Airport), Winfield, Lake Country Service to Kelowna International Airport and Sheraton Four Points Hotel
24 Shannon Lake
Stevens Exch/West Bank
West Kelowna Stevens Exchange, Boucherie, Old Okanagan Highway, Shannon, Westbank Exchange AM/PM commuter direct service to downtown Kelowna (Queensway Exchange)
25 East Boundary
Stevens Exch/West Bank
West Kelowna Stevens Exchange, East Boundary, Butt, Westbank Exchange Community Shuttle Route
27 Horizon West Kelowna Stevens Exchange → Horizon → Boucherie → Stevens Exchange Community Shuttle Route, weekdays only
28 Smith Creek West Kelowna Westbank Exchange → Smith Creek → Elliot → Westbank Exchange Community Shuttle Route, weekdays only
29 Bear Creek West Kelowna Stevens Exchange → Westlake → Bear Creek → Stevens Exchange Community Shuttle Route, weekdays only
88 School Special Kelowna September to June; School Days only.
90 North Okanagan Connector
Vernon UBC Okanagan, Airport, Winfield, Lake Country, Oyama, Regional Fare Zone Boundary, Vernon Interregional express route operated by Vernon Regional. Kelowna Regional fare applies for travel within Kelowna fare zone boundary.
97X RapidBus
Kelowna/West Kelowna Westbank Exchange, Highway 97, Kelowna Downtown Queensway, Highway 97, UBC Okanagan Bus rapid transit service[6]


RapidBus is rapid bus transit operated by Kelowna Regional Transit System. New RapidBus stops are planned to be constructed at Gordon and Richter (due to be complete late 2012/early 2013). RapidBus expanded its service to West Kelowna on September 2, 2012. Digital screens with real-time schedule information are planned to be installed at all stops.[7]

97x RapidBus connects West Kelowna, downtown Kelowna and UBC Okanagan via HOV lanes on Highway 97 with traffic signal priority with the following limited stops within Kelowna:[6]

  • Queensway Exchange (Downtown Kelowna)
  • Parkinson (Recreation Centre)
  • Cooper (Orchard Park Exchange)
  • Banks
  • McCurdy
  • UBC Okanagan Exchange

The 97 Express serves all local stops on the West Kelowna side of the lake including the new Okanagan Lake Shopping Centre (Landmark Xtreme Theatre).

Unenclosed bus shelters are installed at all stops on Highway 97 in Kelowna. An enclosed weatherproof shelter with on-demand heaters is installed at UBC Okanagan Exchange.[8] Bus shelters are planned to be installed in West Kelowna.

All RapidBus stops on Highway 97 are raised to match with the height of the bus floors, allowing wheelchair users to enter or exit the bus without using the ramp. Stops are designed to minimize the gap between the bus and the curb. Only Nova Buses are compatible with this set-up since double deckers and New Flyers are low-floor and will not be used for liability and practicality purposes. Smooth FRP plank is attached to the curve, allowing buses to contact the curb without damaging or scratching the vehicle. Tactile pavings are installed at all raised stops on Highway 97.

North Okanagan Connector

90 North Okanagan Connector is an interregional route connecting UBC Okanagan and downtown Vernon. This route is operated by Vernon Regional Transit, but Kelowna Regional Transit System fare applies for travel within Kelowna Regional Transit's operational area. Kelowna Regional Transit passes and transfers are also valid between UBC Okanagan and Oyama.[9]


HandyDART is a dial-a-ride service for people with a disability that is sufficiently severe that they are unable to use regular transit buses without assistance. Clients must be pre-registered to make use of this service.

Bicycle carriers

All buses are equipped with bicycle carriers, capable of holding two bikes at a time.[10] Carriers cannot hold tandem or motor-powered bikes. Also, the length of handle bars must be shorter than 69 cm.[10] Bicycles are not allowed on community shuttles before dawn or after sunset, because they would block the headlights.

Proposed Changes/Improvements

Potential Transit Routing Changes

No. Name Area Notes
1 Lakeshore
Kelowna This route will strictly run down Pandosy and Lakeshore and no longer serve Okanagan College, however, this route will only be a short walk away. Furthermore, the 5 Gordon Drive can take the place of the 1 Lakeshore. The route will terminate at the H20/Capital News Centre.
2 North End Shuttle Kelowna This route will form a figure-8 routing taking over the portion of Sutherland Avenue previously serviced by the 11 South Rutland.
4 Express
Kelowna This route will still serve Okanagan College to make up for the loss of the direct #1 service.
5 Gordon Drive Express Kelowna Route from Queensway Exchange (downtown) north on Ellis Street, east on Clement, and south of Gordon to terminate at the H20/Capital News Centre with connections to the 15, 16, and 17 routes.
6 Glenmore to UBCO
Kelowna When John Hindle Drive is extended to UBCO, this route will likely be combined with the 7 Glenmore to provide all-day service to UBCO.
7 Glenmore
Downtown/Orchard Park
Kelowna When John Hindle Drive is extended to UBCO, this route will likely be combined with the 7 Glenmore to provide all-day service to UBCO.
8 University
Kelowna This route will run to Okanagan College and route through Campus East Route to avoid duplication of Gordon Drive with the 5 Gordon Drive and also provide two-way service on Ethel..
11 Rutland
Kelowna This route will de diverted to Kelowna General Hospital via Springfield, Ethel, and Rose and then head to Queensway Exchange (downtown). The new #2 routing and 97 RapidBus stations at Gordon Drive and Parkinson will make up for this loss of service on Sutherland Avenue.
22 Peachland Peachland Establish a park and ride in Peachland to serve residents not located directly adjacent to the route.
90 North Okanagan Connector-Vernon Vernon Bus will no longer exit the highway to serve Oyama since statistic show few boardings in that area. Instead, it is proposed that a park and ride be established in Lake Country instead to serve these residents.
97X RapidBus
Kelowna Construct stops and Gordon and Richter within a few years and eventually continue to West Kelowna to serve the proposed Boucherie Exchange and Westbank Exchange as funding becomes available.

Future Infrastructure

Over $50 million is being invested in Phases 2 and 3 of RapidBus in 2013 and 2014 with infrastructure being completed in West Kelowna and Kelowna.

Rutland Exchange

The Rutland Exchange is located just north of Highway 33 and between Asher and Dougall Roads. It is a small part of the grand Rutland Town Centre Plan.

Phase 1 of the exchange was completed in September 2013 and currently only the #14 Black Mountain services it. To have routes 8 and 10 service the exchange at this time would be cumbersome and unnecessary.

The future plan, pending negotiations with he Rutland Centennial Park Society, is to extend the exchange and its road, through the park to Rutland Road to allow easy left and right turns onto Rutland Road. At this time, the 8 University, 10 North Rutland, and potential East Rutland route will be able to service it.

RapidBus Stations

New stations will be constructed on Highway 97 at Gordon Drive, Richter Street, and Butt Road. They will likely not be a level-boarding design, such as the 8 other currently existing stations. With the announcement of the six-laning of Highway 97 from Highway 33 to Edwards Road and the reconfiguration of the Old Vernon/Sexsmith Intersection, a RapidBus Station may be constructed as well as part of the design.

Westbank Exchange

The new exchange will be built on Elliott Road with saw-toothed bays as part of a larger Westbank Town Centre revitalization. This will move the exchange off of the busy Highway 97 couplet and make way for a potential elimination of the couplet altogether through the Westbank Town Centre.

Boucherie Exchange

This exchange will replace Stevens Exchange and will be located in the vicinity of Bartley Road and Highway 97. More precisely, it will be located in the field next to the Super 8 on Westgate Road, and will include a Park n' Ride facility. Eastbound buses will pull in directly off the highway (similar to the RapidBus stations in Kelowna) and Westbound buses will route along Westgate Road to a similar RapidBus station. At implementation, the select few 97 Express trips along Ross and Cameron will likely stay on Highway 97 to make for routing reliability.

Queensway Exchange

When Queensway Exchange was built in 1998, underground utilities were installed for the construction of a future building on the transit island. The vision is to build a building down the middle which can include waiting areas, a security office, and perhaps a coffee shop.


Kelowna Regional Transit System is operated under a single zone system within the Regional District of Central Okanagan. A transfer slip is issued upon request, which allows unlimited travel on the system for up to 90 minutes from the time of fare payment.

Students at the University of British Columbia's Okanagan campus have access to U-PASS program.

Fare Type Cash Fare 10 Tickets Day Pass Monthly Pass Semester Pass
Adult $2.25 $20.25 $6.00 $60.00
College Student $2.25 $20.25 $6.00 $48.00 $154.00
Student to Grade 12 $2.00 $18.00 $5.50 $38.00
Senior $2.00 $18.00 $5.50 $42.00
Children Under 5 No Charge
handyDART $2.00 $60.00


External links

  • Kelowna Regional Transit System

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