World Library  
Flag as Inappropriate
Email this Article

HCT Group

Article Id: WHEBN0024544576
Reproduction Date:

Title: HCT Group  
Author: World Heritage Encyclopedia
Language: English
Subject: Walthamstow bus station, Buses in Bristol, Abellio (London & Surrey), Transport in London, Bugler Coaches
Publisher: World Heritage Encyclopedia

HCT Group

HCT Group
Slogan Social justice and equality for all
Founded 1982
Headquarters Ash Grove bus garage
Service area Bristol
Greater London
West Yorkshire
Service type Bus services
Routes 10 (September 2014)
Chief executive Dai Powell

HCT Group[1] is a charity.[2]

The HCT Group was founded in 1982 and now has a turnover in excess of £28 million and employs over 700 people. In June 2011 it reinvested 37% of annual profits into local community services, its best performance to date. Its chief executive, Dai Powell, joined the social enterprise as a bus cleaner.[3]

CT Plus

CT Plus is HCT Group's brand for bus transport services

London Operations

Ash Grove (HK)

Optare Solo on route W12 in March 2010

Ash Grove bus garage is CT Plus' only London garage and as at September 2014, operated routes 153, 212, 309, 385, 388, 394, 675, W5, W12 and W13.[4] It also operates Plus Bus route 812.[5] This depot is shared with Arriva London.


In 2001 HCT commenced operating 153.[6] In 2003 CT Plus commenced operating routes 388 and 394. Route 212 will transfer to Tower Transit on 7 March 2015.[7][8]

Other (non London Buses) London services


As at September 2014, the Transport for London fleet consisted of 85 buses.[9]

Outside London

HCT also operate a number of community and mainstream bus services outside of London. Services include:

AccessBus in Leeds

Community transport services

Special needs education transport services in Waltham Forest

HCT operates:[13]

  • accessible minibuses for community and voluntary groups
  • 'Capital Call' a door-to-door service provided by Private hire vehicles for users with mobility difficulties
  • 'ScootAbility' mobility scooter home delivery service
  • 'PlusBus' bus service for those who have difficulty accessing mainstream transport
  • 'Door 2 Door' transport service provided by volunteers for Hackney residents
  • 'Integrated Transport Solutions' transport contract management service
  • 'YourCar' a door-to-door service for registered users with mobility difficulties in the London Boroughs of Lambeth and Southwark

Education and training

HCT provides education services supported by the Learning and Skills Council and the London Development Agency. The courses include bus driver training, particularly for women; social care and management.[14]

Social enterprise and transport

West Yorkshire Metro 'My bus' school bus service operated by CT Plus in Bingley

The British government has promoted the delivery of public services by third sector).[15] British prime minister David Cameron has stated that he wants more social enterprises running public services as part of his "Big Society".[16]

HCT Group provides transport options for people who are unable to use mainstream public transport because of age, sickness, disability or poverty. It also provides driver training programmes with the aim of reducing unemployment.[17]

Charitable legal website Get Legal described HCT's [18]

HCT says it aims to "demonstrate and promote the social enterprise business model as a highly effective and socially responsible mechanism", and that it maintains environmental, health and safety and social policies, and regularly measures its performance against these.[19] Profit is seen by company CEO Dai Powell as enabling its social goals: "You have to be an enterprise first, because if you don’t make a profit, you can’t fulfil that social mission.".[20] HCTs commercial services allowed it to invest 18 per cent of its annual profits into non-commercial community transport in 2007/08. Its mission was to increase this to 30 per cent in the subsequent five years.[20]

HCT only competes for contracts that have high levels of accessibility and quality in the specification.[21] "HCT sees the provision of high-quality public services as a goal in itself...and actively seeks user input into the design and delivery of all its services".[21] The CEO claims "we don’t provide poor services for poor people – the quality has to be there”.[20] HCT recruits volunteers to train people with learning difficulties and physical disabilities to use public transport independently.[22]


HCT Group is no more immune to labour relations problems than any other bus operator.[23] The Socialist Worker described HCT as "no friend of workers" and its workers as "some of the lowest paid drivers in London".[16]

HCT Group prefers social enterprises and co-ops as business partners and suppliers.[24]


Dai Powel, the CEO of HCT Group, formerly a coal miner in Wales,[25] joined as a bus cleaner in 1990[26]

Hackney Community Transport was established in 1982 when 30 community groups in the London Borough of Hackney formed a pool of six vehicles with a grant from Hackney Borough Council to provide low cost van and minibus hire for local community groups and a door to door alternative to public transport for people with disabilities.[26] The company's services were staffed by volunteers,[26] but over the next decade a small group of paid staff built up to assist the volunteer workforce.[27]

HCT Group received loans from London Rebuilding Society to finance its entry to the bus industry.[28]

In 2004 HCT was contracted by EduAction to deliver 500 local special needs children to school and back each day for London Borough of Waltham Forest from a new depot in Leyton.[29]

In March 2006 HCT expanded outside London to run eight yellow My bus school transport routes in and around Wakefield for West Yorkshire Metro, a further seven runs added in September[30] and three more in September 2007.[31]

In July 2006 HCT merged with Lambeth & Southwark Community Transport.[30]

On 1 October 2006 HCT began to operate the AccessBus service in Leeds[30] and in 2008, merged with Leeds Alternative Travel.[32]

In March 2009, HCT Group published its first Impact Report[33]

In February 2010 CT Plus Yorkshire took over The Hull 701 Priory Park & Ride route,[34] with the aim of investing any surplus from its park-and-ride operation to expand a local community transport service and to set up training for long-term unemployed people in Hull.[35]

In February 2010, HCT Group raised £5 million via a “social loan”.[25]

By 2010 HCT had grown by over a hundredfold since 1993 – from a turnover of £202k to a turnover of £23.3m in 2009/10.[36]

Corporate strategy

HCT Group's [20]

HCT Group risk is to be mitigated at worst and eliminated at best. This is simply hopeless for rapid growth. He describes the process as much more rewarding than spending your days "maximising shareholder value", whatever that means.[36]


  1. ^ Companies House extract company no 1747483 HCT Group
  2. ^ Our structure on HCT Group website, retrieved 1 October 2009
  3. ^ Research shows 'start-up explosion' in deprived communities on The Guardian website, viewed 10 September 2011
  4. ^ Carr, Ken (September 2014). The London Bus Guide (4 ed.). Boreham: Visions International Entertainment. p. 116.  
  5. ^ Route 812 Hackney Community Transport
  6. ^ 1997 - 2003 on HCT Group website, retrieved 18 October 2009
  7. ^ "CT Plus and Arriva lose out to Tower Transit" Buses issue 713 August 2014 page 20
  8. ^ Carr, Ken (September 2014). The London Bus Guide (4 ed.). Boreham: Visions International Entertainment. p. 123.  
  9. ^ Carr, Ken (September 2014). The London Bus Guide (4 ed.). Boreham: Visions International Entertainment. p. 24.  
  10. ^ London group wins Hull park and ride deal on news website, retrieved 1 October 2009
  11. ^ HCT Group ¦ Social Enterprise bus operator ¦ - All the latest news from HCT Group
  12. ^ Liberty Bus - Home
  13. ^ Community transport services on HCT Group website, retrieved 1 October 2119
  14. ^ Our Learning Centre on company website, retrieved 4 January 2011
  15. ^ a b AGENDA ITEM NO: 16. SUBJECT: COMMUNITY TRANSPORT on West Yorkshire Metro website, retrieved 9 October 2009
  16. ^ a b 'East London bus drivers picket bosses over pay' on Socialist Worker website, retrieved 6 January 2011
  17. ^ HCT Group company details on Clearly So website, retrieved 4 January 2011
  18. ^ HCT Group case study on Get Legal website, retrieved 4 January 2011
  19. ^ Corporate responsibility on Group website, retrieved 4 January 2011
  20. ^ a b c d "Profile of Dai Powell on website". 4 January 2011. 
  21. ^ a b c Social enterprise action plan: Scaling New Heights, British cabinet paper, retrieved 8 October 2009
  22. ^ British Association of Settlements and Social Action Centres website (4 January 2011). "Engaging the unemployed in a volunteer led community service - HCT Group". Archived from the original on 19 July 2011. 
  23. ^ see for example 40 BUS WORKERS PICKET ASH GROVE on Workers Revolutionary Party news website, and London bus workers at Hackney to strike over dismissal of shop steward on Unite the union news website; both retrieved 10 October 2009
  24. ^ 'Why we prefer social enterprises and co-ops as business partners' on The Guardian website, viewed 19 October 2011
  25. ^ a b c ‘Social loan’ for cause-based groups on Financial Times website, retrieved 4 January 2011
  26. ^ a b c Origins on HCT Group website, retrieved 18 October 2009
  27. ^ 1986 - 1996 on HCT Group website, retrieved 18 October 2009
  28. ^ HCT Group on website, retrieved 8 October 2009
  29. ^ 2004 - 2005 on HCT Group website, retrieved 19 October 2009
  30. ^ a b c 2006 on HCT Group website, retrieved 19 October 2009
  31. ^ 2007 on HCT Group website, retrieved 19 October 2009
  32. ^ 2008 on HCT Group website, retrieved 19 October 2009
  33. ^ HCT Group publishes its first Impact Report on group website, retrieved 4 January 2011
  34. ^ Commencement of Hull Priory Park Park and Ride service on group website, retrieved 4 January 2011
  35. ^ Park-and-ride firm HCT is focusing on the community on Hull Daily Mail website, retrieved 4 January 2011
  36. ^ a b c 'Our lessons from the race for scale' on The Guardian website, retrieved 7 March 2011

External links

  • Media related to at Wikimedia Commons
  • HCT Group website
  • CT Plus Jersey
This article was sourced from Creative Commons Attribution-ShareAlike License; additional terms may apply. World Heritage Encyclopedia content is assembled from numerous content providers, Open Access Publishing, and in compliance with The Fair Access to Science and Technology Research Act (FASTR), Wikimedia Foundation, Inc., Public Library of Science, The Encyclopedia of Life, Open Book Publishers (OBP), PubMed, U.S. National Library of Medicine, National Center for Biotechnology Information, U.S. National Library of Medicine, National Institutes of Health (NIH), U.S. Department of Health & Human Services, and, which sources content from all federal, state, local, tribal, and territorial government publication portals (.gov, .mil, .edu). Funding for and content contributors is made possible from the U.S. Congress, E-Government Act of 2002.
Crowd sourced content that is contributed to World Heritage Encyclopedia is peer reviewed and edited by our editorial staff to ensure quality scholarly research articles.
By using this site, you agree to the Terms of Use and Privacy Policy. World Heritage Encyclopedia™ is a registered trademark of the World Public Library Association, a non-profit organization.

Copyright © World Library Foundation. All rights reserved. eBooks from Project Gutenberg are sponsored by the World Library Foundation,
a 501c(4) Member's Support Non-Profit Organization, and is NOT affiliated with any governmental agency or department.